1. Who are we?
ISSB Ltd is a specialist provider of data and analysis for the steel industry, offering a comprehensive range of publications and bespoke reports covering steel and raw material trade across the UK, Europe, and global markets. Our extensive database tracks imports and exports of steel and steelmaking raw materials for over 70 major steel-producing nations—representing more than 97% of global steel output.
We hold trade data at the 6-digit HS tariff code level, as well as more detailed 8–10-digit levels, allowing for in-depth analysis of international trade flows across any combination of tariff codes and countries.
Our clients include companies operating within the steel industry, suppliers and downstream sectors, consultants, financial and investment firms, shipping companies, the European Commission, and the UK Government.
As part of our service delivery, ISSB Ltd retains contact details of individuals at companies who engage with our services. To ensure the quality and relevance of our support, we may also store records of the nature and content of communications, as well as details of the services provided. This information may occasionally be used to tailor our offerings and inform you of relevant services that may be of interest.
2. Data Retained
We collect, store, and process information about individuals who use our website, subscribe to our communications, or access our services.
This information includes:
• Name of individual
• Email address
• Company name
• Job title
• Contact telephone number
• Business address
• Billing address
• Preferences
• IP address
• Any other personal information provided.
The personal data we collect will be used for the following purposes:
• To communicate relevant information about our products and services, based on your preferences.
• To contact you directly regarding products or services you have purchased.
• To fulfil our obligations in delivering the services you have requested.
• To notify you of any changes or updates related to your relationship with ISSB Ltd.
3. Consent
By agreeing to this privacy notice, you give ISSB Ltd permission to process your personal data for the specific purposes outlined. You may withdraw your consent at any time by contacting us directly at info@issb.co.uk
4. Sharing/transferring data
ISSB Ltd will never sell your personal data or share it with unauthorised third parties. All personal data is stored securely, either on cloud-based systems or on servers located within our offices. Access to this data is strictly limited to authorised ISSB Ltd employees or approved subcontractors, only where necessary to fulfil their duties.
5. Retention period
ISSB Ltd takes reasonable steps to ensure that all personal data is accurate, up to date, complete, and relevant to its intended purpose, as outlined in this Privacy Statement. We retain contact information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.
Updated: October 2025