ISSB Ltd respects your privacy and processes all personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding that data. We collect personal information only from individuals who have directly contacted ISSB Ltd, typically potential customers or visitors to our website. We do not purchase contact data from third-party sources.
The types of data we collect:
Information that you provide voluntarily
Certain sections of our website may request personal information to allow you to register an account, subscribe to marketing communications, or submit enquiries. This information may include your name, company name, email address, postal address, phone number, and job title.
Information that we collect automatically
In some areas of our website, we may automatically collect limited technical information from your device. This may include your IP address, browser type, general geographic location, and other related data. We do not use cookies or any other tracking technologies.
How we use the data collected
We use personal data solely for communication purposes and to maintain our business contact register. We do not sell or share your data with third parties. However, authorised ISSB contractors may have access to your data when carrying out work on our IT systems. Your data will be retained only for as long as you remain an active business contact.
Measures to keep your personal data safe
We implement a range of technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access. Our security policies and procedures are regularly reviewed and updated to ensure our systems remain secure and effective.
Data retention
We retain your personal information only for as long as there is a legitimate business need such as providing a requested service or complying with legal, tax, or accounting obligations.
When no longer needed, we will delete your information. If immediate deletion is not possible (for example, if the data is stored in backup archives), we will securely store and isolate it from any further processing until it can be safely deleted.
Updated: October 2025